Welcome to our refund policy page. We sincerely appreciate your trust in our products/services. It is important to note that once your payment has been accepted, we are unable to issue a refund in accordance with industry standards. We understand that circumstances may change, but due to the nature of our business, we must adhere to this policy.
We encourage you to carefully review your order details, including quantities, specifications, and any applicable fees, before finalizing your payment. We are committed to providing the best possible customer experience, and we strive to deliver quality products/services that meet your expectations. Additionally, please be aware that any unpaid orders will be automatically cancelled after 7 days.
We appreciate your understanding and cooperation. Should you have any questions or concerns regarding refunds, returns or cancelled orders our friendly and knowledgeable customer support team is here to assist you.
We regret to inform you that once an order has left our controlled facility, we are unable to accept its return. It is crucial to review your order thoroughly before it is dispatched to ensure accuracy. Our dedicated team takes great care to ensure that all products are of the highest quality and meet our stringent standards. However, if you receive a defective or damaged item, please contact our customer support within 7 days to discuss the issue and explore potential resolutions.
We encourage open communication and value your satisfaction. If you have any questions or concerns about your order, please reach out to our customer support team. We are here to assist and provide personalized solutions to address your specific situation. While we are unable to accept returns once an order has left our controlled facility, we strive to provide exceptional customer service and work towards resolving any issues that may arise to ensure your satisfaction.
In the unlikely event that your order is lost or damaged during transit, we want to ensure that you receive the products you purchased. To facilitate a smooth resolution, we kindly request that you provide us with pictures of the package, including any visible damage, as well as images of the contents and the tracking information. This will allow us to thoroughly investigate the issue and validate genuine claims.
Rest assured, our dedicated team will promptly review the evidence and take appropriate action, which may include resending the items to you. Your satisfaction is our utmost priority, and we strive to resolve any shipping-related concerns in a fair and efficient manner.
At our company, we take chargebacks seriously and vigorously contest any chargeback disputes. We reserve the right to suspend shopping rights for customers who initiate chargebacks. We kindly ask all customers to report any problems or concerns to our dedicated support team for a quick and satisfactory resolution.
At invibe.net we are committed to providing exceptional customer service and resolving any issues that may arise. By working together, we can ensure a positive shopping experience and address any concerns promptly and efficiently.